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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

bonnie shelley

September 29, 2023

5  out of  5 rating by bonnie shelley
"State Farm Ins.(Tyler Sutton) on W Elm St.Lima, OH is the best Ins Co I have ever been to. They are friendly and very professional . I would recommend them to any of my family, friends and clients. They are very prompt in any ins claims etc. I want to thank Lance for helping me take care of the new ins. I recently purchased on my new vehicle. Thanks so much again. Respectfully, Bonnie Shelley"

Melanie Weaver

September 21, 2023

5  out of  5 rating by Melanie Weaver
"We have been with this agency for over 20 years. Their customer service is great and everyone is very friendly. They are also super responsive when we need anything. Definitely recommend!"

Angela Fillinger

September 8, 2023

5  out of  5 rating by Angela Fillinger
"They have been a great help with everything I have needed. I couldn't ask for a better car insurance company"

Taylor Smith

September 6, 2023

5  out of  5 rating by Taylor Smith
"Really enjoy working with the whole State Farm team! Tyler and Lance make dealing with multiple auto policies a breeze! Highly recommend"

Jennifer mcgee

August 30, 2023

5  out of  5 rating by Jennifer mcgee
"Lance was awesome professional and informative ty for your service"

Courtney Ducceschi

August 25, 2023

5  out of  5 rating by Courtney Ducceschi
"I had been waiting for an agent to call regarding a quote for a while when my mom suggested Adam. He called right away and we got started. I cannot thank him enough for ease of setup, and the effort he took in making sure I received every discount possible. I should’ve done this long ago. Thank you Adam!"

Kelsi Akers

August 18, 2023

5  out of  5 rating by Kelsi Akers
"Great service. Fast at getting me a quote. Heather is great!"

S. Wendell Hill

August 15, 2023

5  out of  5 rating by S. Wendell Hill
"I always get a friendly smile whenever I visit."

Rickey Magoteaux

August 10, 2023

5  out of  5 rating by Rickey Magoteaux
"Excellent service!!"

tara joyce

August 1, 2023

5  out of  5 rating by tara joyce
"Our son is purchasing his first home and was shopping for homeowners insurance. Not only did State Farm have the best rates, Lance made the process so easy. He was so through and helpful. He even helped us switch our auto policies to State Farm. Discussing premiums, deductibles, coverage amounts and all the other insurance terms with a 22 year old isn’t easy, but Lance made sure to explain everything in a way that made sense. It was a great experience for out first time homebuyer!"

Kenton Gibson

July 31, 2023

5  out of  5 rating by Kenton Gibson
"I used to be in the dark with my insurance company and didn’t feel like I knew what was really covered. Lance did a great job of answering all my questions and always gets back with me quickly with any questions or concerns I have. He gives you a piece of mind that when you need your insurance, they won’t give you the run around. Highly recommend!"

alec brown

July 28, 2023

5  out of  5 rating by alec brown
"Adam was great to work with and made getting a quote quick and easy."


July 26, 2023

5  out of  5 rating by JODI BUSCHUR
"Great staff with exceptional service! Adam was very thorough and quick with getting us our quotes."

Adam Mullett

July 26, 2023

5  out of  5 rating by Adam Mullett
"So far so good. Adam Sloan saved me money on my home and auto insurance."

Kaelyn Hanslik

July 26, 2023

5  out of  5 rating by Kaelyn Hanslik
"Adam and Tyler were great to work with!"

Joshua Spring

July 25, 2023

5  out of  5 rating by Joshua Spring
"Excellent communication and awesome job and fast and easy"

Anonymous -_-

July 21, 2023

5  out of  5 rating by Anonymous -_-
"Just switch to Tyler Sutton Statefarm after 3 to 4 years in with another insurance firm and they were very helpful and answered every question I had. Super nice and friendly. Would recommend anyone to go to them Adam was able to help me go from $480 a month with usaa to $205 with more coverage on my vehicle and rental property. They offer good discounts too if you want them."

Doug Hengstebeck

July 21, 2023

5  out of  5 rating by Doug Hengstebeck
"Very nice people and very helpful. They did their best to find as many discounts as possible."

Trista Alves

July 13, 2023

5  out of  5 rating by Trista Alves
"I can not express how grateful I am for them helping me get set up for my family! I appreciate everything Adam and Tyler did and helping explain everything to me! Thank you so much !"

Alexander Kudrav

July 7, 2023

5  out of  5 rating by Alexander Kudrav
"Absolutely stellar service! They’re saving me sooo much money on auto insurance it’s not even funny. They CRUSHED progressive’s rates. Not even a competition. I highly recommend them to anyone looking for insurance"


June 27, 2023

5  out of  5 rating by Chuck
"I did not anticipate that I would save so much money annually after my prior insurance agent had assured me I was saving a ton of money. Adam and Tyler made the process simple and I am very happy."

Katie Sloan

June 27, 2023

5  out of  5 rating by Katie Sloan
"Adam at Tyler Sutton State Farm is awesome!! Great group!"

Celi Cooper

June 27, 2023

5  out of  5 rating by Celi Cooper
"Lance was extremely helpful and kind over the phone. I would highly recommend him and Tyler Sutton’s State Farm branch."

Nicholas Shutt

June 25, 2023

5  out of  5 rating by Nicholas Shutt
"Known Adam for years and did an amazing job getting all my insurance policies together with one company for a lower rate than I had before"

Letzly Arellano

June 23, 2023

5  out of  5 rating by Letzly Arellano
"I had a very easy and informative experience! Lance was great! Very helpful and he made sure I did not have any questions unanswered!"