Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pamela Flanigan

Pamela Flanigan

March 2, 2026

5  out of  5
rating by Pamela Flanigan
"Thank you Lance for always going above and beyond whenever I need help!!"
We responded:
"Thanks so much for the amazing review, Pamela! We really appreciate your support here in Lima . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Terrence Wills

Terrence Wills

February 25, 2026

5  out of  5
rating by Terrence Wills
"Very helpful.friendly curious Enjoyed the experience. Thank you"
We responded:
"Thank you, Terrence! I'm glad you found the experience enjoyable and appreciated the helpful and friendly service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Brenda Thompson

Brenda Thompson

February 25, 2026

5  out of  5
rating by Brenda Thompson
"Lance was great! He made me feel totally comfortable and gave me help when I had problems signing in. He was so cool to work with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Cheryl Whitehead

Cheryl Whitehead

February 22, 2026

5  out of  5
rating by Cheryl Whitehead
"Lance was very helpful getting us set up for auto and home insurance. Saving us money and that’s always good."
We responded:
"Thank you for the fantastic review, Cheryl! We are always happy to save people money on auto and home insurance. "
Profile photo of Landen Mcowen

Landen Mcowen

February 20, 2026

5  out of  5
rating by Landen Mcowen
"very very helpful very much recommended and overall just good things to say about them."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lima to know that you had such a wonderful experience with us here on State Farm Agent Tyler Sutton’s Team."
Profile photo of Rhonda Blevins

Rhonda Blevins

February 18, 2026

5  out of  5
rating by Rhonda Blevins
"I had the pleasure of having Lance Orndoff handle an issue with my policy. He was quick to correct the issue and provide me with the documentation I needed. I would definitely recommend Lance at Tyler Sutton State Farm office for any of your insurance needs."
We responded:
"Thank you for the 5 Star review, Rhonda! We have a great team here at Tyler Sutton State Farm that strives for excellence in everything we do. "
Profile photo of Elsa Weshi

Elsa Weshi

February 18, 2026

5  out of  5
rating by Elsa Weshi
"Lance was very patient and helpful. I will recommend him all day everyday."
We responded:
"Thank you for the review and for recognizing our team's efforts!"
Profile photo of Elizabeth Crawford

Elizabeth Crawford

February 17, 2026

5  out of  5
rating by Elizabeth Crawford
"Lance helped save me money on my home and car policies."
We responded:
"Thank you for the 5 Star Review! We love saving people money on their home and car insurance. "
Profile photo of Erin Kesler

Erin Kesler

February 9, 2026

5  out of  5
rating by Erin Kesler
"Great experience! Lance was very helpful and knowledgeable about my auto insurance. The entire process was smooth. Thank you!"
Profile photo of David Diller

David Diller

February 9, 2026

5  out of  5
rating by David Diller
"I called looking for auto insurance and dealt with Lance. My main reason for switching was a salvaged title vehicle, not many companies want to cover them. Lance was very knowledgeable and great to work with. He got us into a great policy for a very fair premium and great coverage! Would recommend this company and working with Lance."
Profile photo of Clayton Proffitt

Clayton Proffitt

February 6, 2026

5  out of  5
rating by Clayton Proffitt
"Aaron made this a great experience. The entire process was smooth. Very helpful and easy to work with."
Profile photo of Judy Mckinney

Judy Mckinney

February 4, 2026

5  out of  5
rating by Judy Mckinney
"It was a pleasure to talk to state farm and found cheaper insurance and the agent answered all my questions."
Profile photo of Tim Goodwin

Tim Goodwin

February 3, 2026

5  out of  5
rating by Tim Goodwin
"quick response...info as requested"
We responded:
"Thank you for the 5 Star review, Tim! We try our best to provide quick responses to customer inquiries. "
Profile photo of Charity Elizabeth

Charity Elizabeth

February 2, 2026

5  out of  5
rating by Charity Elizabeth
"Very fast and very friendly! Lance helped me get my new car added and save money. I highly recommend for any of your insurance needs."
We responded:
"Charity, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of Kaytlynne Hile

Kaytlynne Hile

January 30, 2026

5  out of  5
rating by Kaytlynne Hile
"Very helpful, patient and explains everything when you don’t understand ! Thank you"
We responded:
"Thank you for the 5 Star review! We do our best to explain all the coverages, discounts, and policies here at Tyler Sutton State Farm. "
Profile photo of Amber Gardner

Amber Gardner

January 29, 2026

5  out of  5
rating by Amber Gardner
"Lance Orndoff really helped me saved money by offering great saving options. VERY happy I switched! Thank you for all everything!"
We responded:
"Thank you for the 5 Star review, Amber! We love helping customers save money!"
Profile photo of Megan Tucker-manly

Megan Tucker-manly

January 27, 2026

5  out of  5
rating by Megan Tucker-manly
"By switching to state farm was able to save $3000 for the year! I know it sounds too good to be true, but my car insurance alone dropped from nearly $4000 to $1100."
We responded:
"Thank you for the 5 Star Google review, Megan! We love saving people money on their car insurance. Thank you for choosing Tyler Sutton State Farm!"
Profile photo of Jeff Irvin

Jeff Irvin

January 23, 2026

5  out of  5
rating by Jeff Irvin
"Very kind answered all my questions and concerns got me great quote auto and life insurance and very trustworthy great service"
We responded:
"Thank you for trusting us with your auto and life insurance needs! We strive to offer great prices with great service. "
Profile photo of Tyler Tierno

Tyler Tierno

January 18, 2026

5  out of  5
rating by Tyler Tierno
"Aaron was very helpful with assisting me in getting a quote for vehicle insurance and helped me understand everything as I was doing this for the first time. Aaron was professional and very friendly when helping me discover what my best options and rates were. Aaron made it easy for me to get started with State Farm and helped set up auto pay!"
We responded:
"Thank you for recognizing our great prices, Tyler! We strive to offer cheap car insurance with the best customer service. "
Profile photo of Donnie Wireman

Donnie Wireman

December 30, 2025

5  out of  5
rating by Donnie Wireman
"Tyler was amazingly proficient and knowledgeable. Took care of our home and car insurance with one stop and saved us a bundle of money. Will also be switching motor home insurance to State Farm. Definitely a five star experience. Thanks!!"
We responded:
"Thank you, Donnie! I'm glad to hear that our office was able to assist you with your insurance needs efficiently and help you save money. It's wonderful that you're considering switching your motor home insurance to State Farm as well. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of KRS Tool Sales LLC

KRS Tool Sales LLC

December 18, 2025

5  out of  5
rating by KRS Tool Sales LLC
"Easy to deal with, quickly and easily bought new insurance"
We responded:
"Thank you! I'm happy you found the process quick and easy. If you need anything else, feel free to reach out!"
Profile photo of Tiffany Sobas

Tiffany Sobas

December 17, 2025

5  out of  5
rating by Tiffany Sobas
"Thank you so much for helping me get my new policy together and saving me money! Bless you!!!!!"
We responded:
"Tiffany, thank you for your wonderful feedback! I'm happy to have helped you with your new policy and to have saved you some money. If you ever need anything else, feel free to reach out!"
Profile photo of dameer rel

dameer rel

December 4, 2025

5  out of  5
rating by dameer rel
"Enjoyed working with him. He saved me 42% a month on my car insurance. Extremely pleasant and professional. Highly recommend!"
We responded:
"Thank you, Dameer, for your wonderful feedback! I'm happy to hear that you enjoyed working with us and that we could help you save on your insurance. Your recommendation means a lot. If you need anything else, feel free to reach out!"
Profile photo of Jehu Muniz

Jehu Muniz

November 25, 2025

5  out of  5
rating by Jehu Muniz
"Lance was great at explaining everything to me to where I understood what I was purchasing. He was very respectful about everything!"
We responded:
"Thank you, Jehu! I'm happy to hear that Lance was able to provide clear explanations and respectful service. Our team is dedicated to ensuring you feel informed and valued. Let us know if there's anything else we can assist you with!"
Profile photo of Tyler Pacino

Tyler Pacino

November 21, 2025

5  out of  5
rating by Tyler Pacino
"I had an anomaly situation happen during the purchase of a vehicle. On a Saturday, (closed hours,) Tyler went out of his way to make sure I was accommodated. Best insurance provider around and it’s not close."
We responded:
"Thank you, Tyler! I'm really happy to hear that we could assist you during your purchase, even outside of regular hours. Your kind words about our service mean a lot. If you ever need anything else, feel free to reach out!"