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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lori Faccenda

Lori Faccenda

August 28, 2024

5  out of  5
rating by Lori Faccenda
"Lance was recommended by a friend. I now know why! He was professional and very helpful, not to mention very patient answering questions. Oh yes.. and he saved me money with my rates! I will in turn recommend him to everyone starting today. Thank you so much 😊"
We responded:
"Lori, thank you for your wonderful review. I'm glad Lance was able to assist you professionally and help you save on your rates. Your recommendation means a lot to us. If you have any further questions or need assistance, our office is here to help. - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
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Tiffany Bayes

August 8, 2024

5  out of  5
rating by Tiffany Bayes
"Saved me hundreds of dollars by switching to State Farm! Switched both my car insurance policy and house insurance and saved even more by bundling. Highly recommend."
We responded:
"Hey Tiffany, I'm so glad you saved hundreds by switching to State Farm! Bundling your auto and homeowners insurance is a smart move. Thanks for the high recommendation! If you need anything else, we're here to help. - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
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Ashley Everage

July 31, 2024

5  out of  5
rating by Ashley Everage
"Tyler was very helpful. Did a fantastic job of making sure I had exactly what I needed and that I understood all of my coverage and all the available options. If you need insurance I definitely recommend Tyler Sutton as your guy!"
We responded:
"Hey Ashley, thanks a ton for the awesome review! I'm really happy we could help you understand your coverage and find exactly what you needed. If you ever have any more questions or need further assistance, feel free to reach out anytime! - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
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Amy Hooks

July 30, 2024

5  out of  5
rating by Amy Hooks
"Lance was an absolute pleasure to work with! He set me up with a great multi policy. Very kind and knowledgeable. Thanks so much!!"
We responded:
"Hey Amy! Thanks for the review! I'm glad Lance could help you with a multi-policy setup. He's a great part of our team! If you ever need anything else, don't hesitate to reach out. - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Laura Leonardo

Laura Leonardo

July 16, 2024

5  out of  5
rating by Laura Leonardo
"excellent service, kind friendly, and helped with all my needs"
We responded:
"Thank you for your kind words, Laura! I'm glad I could assist you with all your insurance needs. We appreciate your positive feedback and are here for you whenever you need us! Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Emily Niese

Emily Niese

July 1, 2024

5  out of  5
rating by Emily Niese
"I spoke with Lance, and he did a wonderful job. Very easy to communicate with, kind, honest, and answered all my questions so patiently!! I was grateful for how quickly he got me going with both auto and home insurance. I would recommend him and know that I can trust doing business with them!"
We responded:
"Emily, thanks for sharing your experience with Lance! We are happy to hear he could get your auto and home insurance set up! Thank you for recommending us and trusting our team! We're here for you anytime you need assistance. - Tyler Sutton, State Farm Insurance Agent, Lima, OH"
Profile photo of Aidan Kirsch

Aidan Kirsch

June 26, 2024

5  out of  5
rating by Aidan Kirsch
"Wonderful people they're always nice and help me with handling my car insurance daily and answer all my questions!"
We responded:
"Aidan, we're thrilled to hear that you find our team wonderful and helpful in handling your car insurance needs daily! We're pleased to know that we've been able to answer all your questions. Your satisfaction is our priority, and we're grateful for your positive feedback! If you have any more questions, feel free to reach out anytime! - Tyler Sutton, State Farm Insurance Agent, Lima, OH"
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Angela Cox

June 24, 2024

5  out of  5
rating by Angela Cox
"Savings was great. Also the employees are great too"
We responded:
"Angela, I'm pleased to hear you found great savings with us! Our team is dedicated to providing exceptional service, and we're grateful for your positive feedback. Thank you for choosing our office for your insurance needs! Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Raymond Lopinski II

Raymond Lopinski II

May 31, 2024

5  out of  5
rating by Raymond Lopinski II
"LOVE this office!! Always polite, quick to respond. Competitive premiums. Never hesitate to explain either process, or cost, or need for anything insurance related."
We responded:
"Raymond, we're happy to hear you love our office! It is great to hear you find our team polite, quick, and competitive. We're grateful for your positive feedback and look forward to assisting with all your insurance needs in the future! Thank you for choosing us! - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Kristy Dalgetty

Kristy Dalgetty

May 16, 2024

5  out of  5
rating by Kristy Dalgetty
"Spoke with Lance yesterday. He was knowledgeable and courteous. He was able to give me a quote in no time. I signed with State Farm the very next day! Give Lance a call, you won’t be disappointed!!"
We responded:
"Kristy, I'm pleased to hear that Lance provided you with knowledgeable and courteous service! We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future! - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Andrew Amstutz

Andrew Amstutz

May 13, 2024

5  out of  5
rating by Andrew Amstutz
"Very knowledgeable , great staff, and always willing to help you get the best deal"
We responded:
"Andrew, your feedback is greatly appreciated! I'm pleased to hear that you found our team knowledgeable, helpful, and dedicated to finding you the best deal. We're grateful for your positive review and look forward to assisting you with all your insurance needs in the future! Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Taylor Burkholder

Taylor Burkholder

May 7, 2024

5  out of  5
rating by Taylor Burkholder
"Working with Lance to get a home and auto quote was extremely easy and we couldn’t have asked for a better experience . A+++"
We responded:
"Taylor, we truly appreciate your review! We love hearing about your A+++ experience working with Lance to obtain a home and auto quote. Our team aims to deliver excellent service, and we're grateful for the opportunity to assist you. - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Aubreyanna Williams

Aubreyanna Williams

April 26, 2024

5  out of  5
rating by Aubreyanna Williams
"Lance is a Great person and very respectful and nice, thank you so much for being nice 😀"
We responded:
"Aubreyanna, your recognition of Lance's character means a lot to us! I'm proud to hear you had a positive interaction with him and that he provided respectful and courteous service. Thank you for taking the time to support our team. - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Florence Tatro

Florence Tatro

April 23, 2024

5  out of  5
rating by Florence Tatro
"Very nice agency. We will be doing business here"
We responded:
"Thank you for the five-stars, Florence! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Tyler Sutton - State Farm Insurance Agent"
Profile photo of John Ritchie

John Ritchie

April 22, 2024

5  out of  5
rating by John Ritchie
"Thank you Lance for being patient with me as I was considering our best options. Very Professional!!! Looking forward to being a customer of your team."
We responded:
"John, we're delighted to welcome you to the State Farm family, and we appreciate the opportunity to serve you. Lance and the rest of our team are dedicated to providing top-notch service and ensuring you have the coverage you need. If you ever have any questions or need assistance, please feel free to reach out. We're here to help and look forward to continuing to support you as our valued customer. - Tyler Sutton - State Farm Insurance Agent"
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Michelle Holloway

April 22, 2024

5  out of  5
rating by Michelle Holloway
"Thanks for always getting us the best rate!!"
We responded:
"Michelle, thank you for the five-star rating! Getting you the best rate is always our goal. If you ever have any questions or need assistance, feel free to reach out. We're here to help! - Tyler Sutton - State Farm Insurance Agent"
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Justin Kirk

April 18, 2024

5  out of  5
rating by Justin Kirk
"Thanks Lance for finding us the best deal around and saving us money."
We responded:
"Thank you for the positive review, Justin. We appreciate you!"
Profile photo of Brooke Kirk

Brooke Kirk

April 16, 2024

5  out of  5
rating by Brooke Kirk
"Thank you for saving us money and making the process so easy!!!"
We responded:
"Brooke, we're glad our team could help you save money and make the process easy for you. If you have any more questions or need further assistance in the future, feel free to reach out. - Tyler Sutton - State Farm Insurance Agent"
Profile photo of Shannon Patrick

Shannon Patrick

April 11, 2024

5  out of  5
rating by Shannon Patrick
"So glad I found Adam Sloan at Tyler Sutton State Farm! Adam went above and beyond to help me get the best coverage with out breaking the bank! Adam explained the policies so I could understand them better and even told me about some I had no clue about! I would definitely recommend him to anybody! Thanks again."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Adam was able to help you find the best coverage while keeping it affordable. Providing clear and comprehensive explanations of our policies is something we strive for, and we're glad Adam could assist you in understanding them better. Your recommendation means a lot to us. Thanks again for choosing Tyler Sutton State Farm!"
Profile photo of Blane Hajnik

Blane Hajnik

April 5, 2024

5  out of  5
rating by Blane Hajnik
"Lance was great saved me more than half what I was paying with GEICO super fast super easy"
We responded:
"Thank you for the five-star rating, Blane! I'm pleased to hear that we could save you money and provide a fast and easy experience. I'm grateful for the opportunity to assist you with your insurance needs. If you have any questions in the future, feel free to reach out. Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Lisa Barnhill

Lisa Barnhill

April 4, 2024

5  out of  5
rating by Lisa Barnhill
"I love this place always friendly and answer all your questions, and great savings..😀"
We responded:
"Thank you for the positive feedback, Lisa! We're pleased to hear that you found our team friendly, helpful, and able to provide great savings. We're grateful for the opportunity to assist you with your insurance needs and look forward to continuing to provide excellent service. If you have any questions in the future, feel free to reach out to our office. Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Cl Hamm

Cl Hamm

March 28, 2024

5  out of  5
rating by Cl Hamm
"There great to work with lance is an awesome agent and quick to get you what you need I highly recommend them for your motorcycle insurance"
We responded:
"Thank you for the glowing review, Cl! We are delighted to hear that you had a great experience with our office and that Lance provided you with quick and efficient service for your motorcycle insurance needs. We appreciate your recommendation and look forward to assisting you with any future insurance needs. - Tyler Sutton, State Farm Insurance Agent, Lima, OH"
Profile photo of Janelle Smith

Janelle Smith

March 27, 2024

5  out of  5
rating by Janelle Smith
"Everyone was so very helpful and made the process very easy. Thank you!"
We responded:
"Thank you for the positive feedback, Janelle! We're thrilled to hear that our team was helpful and made the process easy for you. If you ever need assistance in the future, feel free to reach out. - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of b settlemire

b settlemire

March 25, 2024

5  out of  5
rating by b settlemire
"Great people to work with great customer service and willing to help in any situation that's needed !!"
We responded:
"Thank you for your review! We're grateful for your acknowledgment of our team's dedication to excellent customer service and willingness to assist in any situation. Your satisfaction is our priority, and we're here to help whenever you need us. - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Profile photo of Kay Dempsey

Kay Dempsey

March 19, 2024

5  out of  5
rating by Kay Dempsey
"Very helpful, explains things thoroughly, had a pleasure doing business with Lance"
We responded:
"Kay, thank you for the shoutout for Lance! We appreciate your trust in us to take care of your insurance policies."