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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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marcus butler

July 8, 2026

5  out of  5
rating by marcus butler
"Lance was very helpful and made switching insurers super easy"
We responded:
"Thank you for the fantastic review, marcus! We are always here to help with your insurance needs here in Lima . "
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Seth Troyer

July 7, 2026

5  out of  5
rating by Seth Troyer
"Lance was a huge help to getting me coverage on my auto home and boat insurance. Also getting me great savings thanks again!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tyler Sutton’s Team. "
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David ruedavid@bellsouth.net

June 24, 2026

5  out of  5
rating by David ruedavid@bellsouth.net
"Tyler was great to deal with and very efficient. I have been a State Farm client for years but my first time dealing with Tyler. He made it easy and followed up before I could reach out to him."
We responded:
"Thanks so much for the amazing review, David! We really appreciate your support here in Lima . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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KT

June 11, 2026

5  out of  5
rating by KT
"Very Knowledgeable and friendly, and was super helpful in setting up my car insurance and my new home owner insurance."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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grace kellum

June 11, 2026

5  out of  5
rating by grace kellum
"The agents were very friendly and helpful."
We responded:
"grace, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tyler Sutton’s Team—we are always here to help!"
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Mike McDermott

June 9, 2026

5  out of  5
rating by Mike McDermott
"Lance was very helpful in helping me switch to State Farm for auto and home. Explained everything in great detail."
We responded:
"Mike, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tyler Sutton’s Team!"
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Sheridan Sanders

June 9, 2026

5  out of  5
rating by Sheridan Sanders
"Lance is truly the best! Not only did he remain patient with my schedule and the home buying process in general, he was very thorough with the insurance process. He explained all of my options in detail to ensure that I was making the best decision for my specific needs. He’s been professional and friendly and is truly a joy to work with. I’d choose StateFarm just because of how great the team is!"
We responded:
"Sheridan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tyler Sutton’s Team—we are always here to help!"
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blair mourning

June 5, 2026

5  out of  5
rating by blair mourning
"The guys were very helpful.. no pressure added"
We responded:
"blair, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tyler Sutton’s Team!"
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Jodi Fugatt

June 2, 2026

5  out of  5
rating by Jodi Fugatt
"U saved us almost 200 dollars"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tyler Sutton’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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John VanMeter

May 29, 2026

4  out of  5
rating by John VanMeter
"Did us a great Job friendly and very knowledgeable 4 stars because everyone can always strive to learn more"
We responded:
"Thanks for the 4-star review! We genuinely appreciate your feedback about our Lima office. If there is anything specific we can do to make your next experience even better, feel free to share, as we are always looking for ways to improve our insurance experience. "
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Danielle Carmack

May 22, 2026

5  out of  5
rating by Danielle Carmack
"The service was great! They worked with me on finding a price that fit my budget but still made sure I had the coverage I needed. Service was fast was thorough. The agent was very nice and reputable and had great customer service skills and was very understanding 👏"
We responded:
"We appreciate your review, Danielle. We are so happy that you had such a wonderful experience with State Farm Agent Tyler Sutton’s Team here in Lima ! "
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Preshus Lowe

May 19, 2026

5  out of  5
rating by Preshus Lowe
"Lance saved me $212 a month when switching from Progressive!!"
We responded:
"Preshus, thank you for your wonderful review of State Farm Agent Tyler Sutton’s Team! We are glad you saved a lot of money on your car insurance!"
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Lae L. Brown II

May 15, 2026

5  out of  5
rating by Lae L. Brown II
"Very helpful and saved me over half what I was paying."
We responded:
"We appreciate your review, Lae. We are so happy that you had such a wonderful experience with State Farm Agent Tyler Sutton’s Team here in Lima ! "
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Judy Horlander

May 14, 2026

5  out of  5
rating by Judy Horlander
"Lance was totally amazing. He worked to get me the best rates possible. I would give them a 25 star rating if I could."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Tyler Sutton’s Team! We deeply appreciate your kind words here in Lima . "
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Dawana

May 4, 2026

5  out of  5
rating by Dawana
"Lance is an Awesome insurance agent he is very knowledgeable about customers needs and he serviced me very well thanks to him and to State Farm.."
We responded:
"We appreciate your review, Dawana. We are so happy that you had such a wonderful experience with State Farm Agent Tyler Sutton’s Team here in Lima ! "
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aphonic_assassin

April 23, 2026

5  out of  5
rating by aphonic_assassin
"Lance did an excellant job. Saved me ~30% over Allstate. Made the switch and he got me set up with everything I need, also explained the process of adding another truck later."
We responded:
"aphonic_assassin, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tyler Sutton’s Team here in our Lima office. "
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Derek

April 20, 2026

5  out of  5
rating by Derek
"I recently purchased a Boat coverage policy from Aaron Brown at Tyler Sutton State Farm Agency. I could not be happier knowing that I am covered for anything thrown my way out on the water. Aaron Brown was extremely respectful, knowledgeable, and easy to work with. He got me set up in less than 20 minutes. He even had a few witty jokes to brighten my day. I would recommend Aaron at Tyler Sutton State Farm Agency to anyone!"
We responded:
"Thank you for taking the time to leave such a great review, Derek. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Peter Bonasso

April 15, 2026

5  out of  5
rating by Peter Bonasso
"Great service from Lance and the guys at State Farm!! They offered great insight into why I might want to explore various liability limit options and made it easy to get a policy with them. I was very satisfied overall and grateful for their help!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tyler Sutton’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jen Enck

April 12, 2026

5  out of  5
rating by Jen Enck
"Kelly is always professional friendly and helpful!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lima to know that you had such a wonderful experience with us here on State Farm Agent Tyler Sutton’s Team."
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Laura G Pinto

April 7, 2026

5  out of  5
rating by Laura G Pinto
"New in Town. Had excellent productive encounter with Aaron at State Farm-Tyler Sutton"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tyler Sutton’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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gage gibbs

April 6, 2026

5  out of  5
rating by gage gibbs
"Lance was great with helping us set up our home & auto policy."
We responded:
"We are grateful for your 5-star review, gage! Thanks for taking a moment to share your positive rating of State Farm Agent Tyler Sutton’s Team here in Lima . "
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Norman Yager Jr.

March 27, 2026

5  out of  5
rating by Norman Yager Jr.
"Very nice people"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tyler Sutton’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lima ."
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Sha L

March 25, 2026

5  out of  5
rating by Sha L
"They provided excellent service and really helped me through the whole process. I truly appreciate how smooth and easy they made everything. Highly recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tyler Sutton’s Team. "
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Doug Coby

March 25, 2026

5  out of  5
rating by Doug Coby
"Lance made the experience fast and easy! Very friendly and saved me 1/2 of my home and auto insurance with bundling! Like a good neighbor should!"
We responded:
"Doug, thank you for your wonderful review of State Farm Agent Tyler Sutton’s Team!"
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Liz Hernandez

March 18, 2026

5  out of  5
rating by Liz Hernandez
"Thank you Lance for working with me and going out of your way to help me set up my policy. I appreciate it."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "