State Farm® Insurance Agent Tyler Sutton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Megan Robertson
August 8, 2025
5
out of
5
rating by Megan Robertson
"Praise the Lord Everybody. A Wonderful blessing I Return Tyler Phone Call back n we talk n gave my Information n said that I will have Heather work on your Quote. N she will be getting back with you. Bout two hours later she called back to let me know bout the Quote n she said I found the best quote for you and she gave me the information and I said perfect. The best quote ever especially for a brand new car. That was nothing but God and a wonderful blessing as well and Heather did a very very good job. excellent job. The agency was pleasant friendly and very helpful specially Heather. It was a wonderful blessing for what she has done and she was very helpful and answer all my questions. I think she deserves a raise. She does an excellent job as well thank you for all y’all‘s help and I’m glad to be back with y’all‘s car insurance once again is a wonderful blessing doing business with you all in Jesus name we pray amen. Amen. 🙏🏾."
We responded:
"Thank you, Megan, for your heartfelt review! I'm so happy to hear that Heather provided you with such excellent service and found the best quote for your new policy. Our team is dedicated to being friendly and helpful, and it's wonderful to know Heather made a positive impact. We're grateful to have you back with us for your insurance needs. If there's anything else we can assist you with, please don't hesitate to reach out."
Lydia E Zec
August 8, 2025
5
out of
5
rating by Lydia E Zec
"Praise the Lord EVERYBODY. I returned Tyler phone call back and we talked and discussed about my “he got my information and he said that he will have Miss Heather give me a call back once she gets done with my quotes and when she called me back, she gave me the best quote ever especially for a brand new car and that was nothing but God that was a wonderful blessing. I’m glad I came back doing business with y’all cause in the past I was doing business with y’all and I’m glad I did took that step to come back doing business with y’all and Heather did a excellent job on everything. She was very friendly polite, a wonderful helper and I thank her for that and I think she needs to get a raise for that she does a wonderful blessing job to others and I think you all for y’all‘s business and y’all‘s help as well. In Jesus name we pray a man amen. 🙏🏾. BLESSINGS."
We responded:
"Thank you, Lydia, for your heartfelt review! I'm so happy to hear that Heather provided you with such a positive experience and a great quote for your new policy. Your decision to return to us means a lot, and we're grateful for your trust. Heather truly is a valuable part of our team, and I'll be sure to share your kind words with her. If there's anything else we can assist you with, please feel free to reach out. Blessings to you!"
Josh Eads
August 8, 2025
5
out of
5
rating by Josh Eads
"Joy was very friendly and attentive! Would definitely recommend!"
We responded:
"Thank you, Josh! I'm happy to hear that Joy provided you with friendly and attentive service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Josh Rowe
August 6, 2025
5
out of
5
rating by Josh Rowe
"I called Tyler Sutton’s State Farm office in Lima Ohio today. Joy was the lady’s name that helped me, and she was absolutely amazing to work with. She made me feel important, and was very quick to get me taken care of. There was a lot that I needed to get done today, and she got it done very fast, with zero mistakes. I would refer every family member to her, as well as any friend in need. Thank you so much Joy your kindness, and getting me taken care of right away. I could not have asked for a better experience."
We responded:
"Thank you, Josh! I'm happy to hear that Joy provided you with such a fantastic experience. Our team is dedicated to making sure every customer feels valued and receives prompt service. We appreciate your recommendation and look forward to assisting you and your loved ones in the future. Let us know if there's anything else we can do for you!"
Aron Rinehart
August 5, 2025
5
out of
5
rating by Aron Rinehart
"Helped me out and got me a better rate highly recommend him for auto insurance"
We responded:
"Aron, thank you for your fantastic feedback! I'm happy to know that we could assist you in finding a better rate for your auto insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Felicia Edmondson
August 4, 2025
5
out of
5
rating by Felicia Edmondson
"State Farm helped me save money which means so much with this economy and how high everything is as of today. Thanks Joy for your great customer service and keeping your word by calling me back today. 🙂"
We responded:
"Felicia, thank you for your review! I'm happy to know that we could help you save money, especially in today's economy. Joy is a valued team member, and I'm glad she provided you with excellent service. If you need anything else, feel free to reach out!"
Derek
July 24, 2025
5
out of
5
rating by Derek
"Great agency. AJ Brown helped me go over all of my options. Was clear with his Communication and approach."
We responded:
"Thank you for your review, Derek. I'm happy to hear that AJ Brown was able to assist you effectively and provide clear communication. We appreciate your feedback and are here if you need anything else!"
Willie
July 2, 2025
5
out of
5
rating by Willie
"I called State Farm to get a quote. I had amazing agent by the name of Heather help get the best quote. Heather was extremely friendly, nice and very professional. She worked diligently to get me a great quote. Needless to say bc of her I’m now with State Farm. She made the transition easy, I highly recommend going with State Farm."
We responded:
"Thanks for sharing your thoughts, Willie. I’m glad Heather was able to make things go smoothly for you with the move over to us. We really appreciate the recommendation. If there’s ever anything else you need, just let us know."
Heather Hoel
June 30, 2025
5
out of
5
rating by Heather Hoel
"Joy was amazing with everything! Thank you for saving us some money!!"
We responded:
"Thank you for your review, Heather! I'm happy to hear you enjoyed working with Joy. We appreciate your feedback and are here if you need anything else!"
Gordon Wescott
June 26, 2025
5
out of
5
rating by Gordon Wescott
"Great rep ,was accurate and fast !"
We responded:
"Thank you, Gordon! I'm happy to hear that you found our service accurate and fast. We appreciate your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Michael Meese
June 24, 2025
5
out of
5
rating by Michael Meese
"Aaron got me taking care of on 2 motorcycle one vehicle and renters insurance in a shots and reasonable amount mont of time. Definitely save me a lot of money. I got better policy for last money than what I had with Geico for more money ..... Thank you very much Aaron"
We responded:
"Thank you, Michael! I'm happy to hear Aaron was able to assist you with your insurance needs and help you save money. It's great to know you found a better policy with us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
lakcrisha riley
June 15, 2025
5
out of
5
rating by lakcrisha riley
"So Happy The Sales Lady Joy Saved Me $315 a Month🎉"
We responded:
"Thank you, Lakcrisha! I'm delighted to hear that Joy was able to help you save money We always aim to provide exceptional service and support. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Edy De Arco
June 13, 2025
5
out of
5
rating by Edy De Arco
"Good job Aaron and Lance. Thank you for working as a team to help me get the best quote and being so diligent, respectful, and kind. Have a good one!"
We responded:
"Thank you, Edy! We’re glad Aaron and Lance made a great impression and worked together to assist you. We appreciate you taking the time to leave us a review! "
Edysoraya De Arco
June 13, 2025
5
out of
5
rating by Edysoraya De Arco
"Aaron and Lance worked as a team to get me the best possible quote. They were both diligent, respectful, and kind. One of the best customer services I’ve had thus far with car insurance. And their rates are competitive. Highly recommend. They should both get raises and free lunch for making sure I got the best price and being patient by leaving voicemails and emails that were kind and not overly persistent. Also my name is Edysoraya, and Aaron said it right. So props to him for excellent customer service."
We responded:
"Thank you, Edysoraya! We’re so glad Aaron and Lance could support you with your insurance needs. They are a great addition to our team. Thanks for choosing us for your insurance needs. If there's anything else we can assist you with, just let us know! "
Shannon O'Neill
June 12, 2025
5
out of
5
rating by Shannon O'Neill
"Heather Arthur is amazing! I called in to add a vehicle to my account and she quickly noticed there were some areas where my coverage was slightly inadequate, so we made a few simple adjustments and now I’m better protected and for a very minimal cost. Thank you, Heather!"
We responded:
"Thank you, Shannon! I'm happy to hear that Heather was able to assist you effectively and enhance your coverage. It's great to know you're now better protected. If you have any more questions or need further assistance, feel free to reach out anytime!"
Rebecca Hartong
June 12, 2025
5
out of
5
rating by Rebecca Hartong
"I moved from another state and had a confusing and complicated state of affairs. Lance contacted my previous agent and worked up new policies for autos and home in a snap! He even found more ways to save on my premiums. I love his upbeat attitude and sheer expertise. So refreshing! If you’re looking for a new insurance agent, see Lance at Tyler Sutton Ins. You won’t be disappointed!"
We responded:
"Thank you for your review, Rebecca! I'm delighted to hear that Lance was able to assist you with your transition and find savings on your premiums. His positive attitude and expertise are truly valuable to our team. If you need anything else, feel free to reach out!"
Jordan Swift
June 11, 2025
5
out of
5
rating by Jordan Swift
"AJ Brown did an excellent job in helping me with my policy. Also continues to answer any questions I have and help me with whatever I need at the time."
We responded:
"Thank you, Jordan! I'm happy to hear that AJ Brown has been so helpful with your policy and continues to assist you with any questions. Our team is dedicated to providing excellent service, and it's great to know AJ is making a positive impact. If there's anything else you need, feel free to reach out!"
Joy Starr
June 11, 2025
5
out of
5
rating by Joy Starr
"Aaron was super helpful and the staff at Tyler Suttons office always goes above and beyond for their customers!"
We responded:
"Thank you, Joy! I'm happy to hear that Aaron and the team were able to assist you so well. We strive to provide exceptional service and are grateful for your kind words. If there's anything else we can do for you, just let us know!"
Tyler Ginter
May 29, 2025
5
out of
5
rating by Tyler Ginter
"Lance was easy to work with and got me the best deal in town."
We responded:
"Thank you, Tyler, for sharing your experience! I'm glad to hear that Lance was able to assist you effectively and secure the best deal for you. We appreciate your feedback and are here to help with any future insurance needs or questions you may have."
Sara Scott
May 27, 2025
5
out of
5
rating by Sara Scott
"Lance was very efficient and helpful, great customer service, and a pleasure to work with!!"
We responded:
"Thank you, Sara, for sharing your experience! I'm glad to hear that Lance provided efficient and helpful service. It's wonderful to know that you found working with him a pleasure. If you have any questions or need further assistance, feel free to reach out to our office."
Logan Stevens
May 20, 2025
5
out of
5
rating by Logan Stevens
"Aaron was amazing to work with. Very kind and passionate about what he does!"
We responded:
"Thank you, Logan, for sharing your experience! I'm glad to hear that Aaron's was able to assist you. We're grateful to have him on our team. If you have any questions or need assistance in the future, feel free to reach out!"
Kaylene Crow
May 20, 2025
5
out of
5
rating by Kaylene Crow
"Excellent service right over the phone! A cheaper great quote on 5 vehicles and homeowner insurance. Lance was extremely helpful and informative."
We responded:
"Thank you, Kaylene! I'm glad you enjoyed working with our team. Lance is a great part of our team. If you have any more questions or need further assistance, feel free to reach out!"
Terrence Wills
May 16, 2025
5
out of
5
rating by Terrence Wills
"Very helpful.friendly curious Enjoyed the experience. Thank you"
We responded:
"Thank you, Terrence! I'm glad you found the experience enjoyable and appreciated the helpful and friendly service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Berry's channel berrythe red fox 2
May 10, 2025
5
out of
5
rating by Berry's channel berrythe red fox 2
"Very helpful and knowledgeable agents. Very kind and easy to work with. Easy to reach and quick responses."
We responded:
"Berry, thank you so much for your wonderful review! I'm glad you found our agents helpful, knowledgeable, and kind. It's great to know that our team was easy to work with and responsive to your needs. We're always here to assist you with any future questions or concerns. - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Julia Bauer
May 5, 2025
5
out of
5
rating by Julia Bauer
"We use State Farm for all our insurance needs. Tyler Sutton’s office is always friendly, knowledgeable and helpful. When we decided we needed more insurance it was a quick phone call and our agent answered all our questions and our insurance needs were met."
We responded:
"Thank you, Julia! We’re so glad our team could make things easy and be there when you needed more insurance. We appreciate your continued trust in our State Farm office!"