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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alexis Harmon

May 25, 2023

5  out of  5 rating by Alexis Harmon
"Lance helped me a ton by saving over $200 a month for me!! Since I bought my 2017 Nissan Altima I have paid over $330 a month for insurance with Allstate, even after being paid off. After talking to Lance today, I now have the same coverage and services with added rental car service for less than $100 a month!! I'm glad I switched from Allstate! Thank you again Lance! Give him a call today and see how much you can save!!"

Jordinn Nitchie

May 15, 2023

5  out of  5 rating by Jordinn Nitchie
"Very quick and easy process while switching insurance companies! Not only was Lance efficient and answered all my questions but he was able to save me money in the process!"


May 15, 2023

5  out of  5 rating by mandi0688
"Great customer service!!"

Azriel Griffin

May 13, 2023

5  out of  5 rating by Azriel Griffin
"Lance was efficient in closing the deal! He even got me a lower payment than my original quote. $40 less monthly than a competitor quote! Thanks Lance!"

joe W

May 10, 2023

5  out of  5 rating by joe W
"Great friendly people lance helped Us out with a home and auto policy that worked best for us!"

Danika Stahler

May 4, 2023

5  out of  5 rating by Danika Stahler
"I always have a great experience on the phone with Lance. He is quick to help me settle whatever changes I need done to my account. He also makes sure I am getting the best possible price. I would definitely recommend!"

Dean Liggett

May 2, 2023

5  out of  5 rating by Dean Liggett
"Great service and always able to assist with any needs."
Profile photo of ROBERT BROWN


April 26, 2023

5  out of  5 rating by ROBERT BROWN
"First and foremost I would like to thank Tyler for his utmost and respectful business that he has provided for me and my family these past 3 years here in Lima Ohio. He made sure that I was taking care of on all my needs from renters insurance, to all of my vehicles and constantly checked on me to make sure everything was okay. And if Tyler wasn't around, his team has the same professionalism as he does. I highly recommend State Farm as your insurance for Home and Cars that being said I came from Geico being with them for the last 10 years, State Farm is better! 💯💯💯💯 Plus they Support the Troops 🇺🇸"

Beth Flory

April 24, 2023

5  out of  5 rating by Beth Flory
"Lance did an amazing job for me by quickly getting back to me on my quote. So thankful I called they saved me quite a bit of money by switching my policy to State Farm. Thanks again"


April 24, 2023

5  out of  5 rating by Sammi
"I spoke with Lance and he was amazing and very helpful!!"

Charity Zimmerman

April 20, 2023

5  out of  5 rating by Charity Zimmerman
"Professional friendly staff!!!!"

Devin Johnson

April 19, 2023

5  out of  5 rating by Devin Johnson

Daphne Bowersock

April 13, 2023

5  out of  5 rating by Daphne Bowersock
"Lance was very helpful and friendly. Fast and efficient."

Amanda Valsonis

April 12, 2023

5  out of  5 rating by Amanda Valsonis
"Lance was quick and efficient in setting me up with the policies I needed at the time of my call to him! He had patience with my questions and concerns and I'm grateful for his help."

Melissa Harder

April 12, 2023

5  out of  5 rating by Melissa Harder
"Great rates, very helpful and answered all my questions. Will definitely recommend for all insurance needs!"

Melissa Massie

April 11, 2023

5  out of  5 rating by Melissa Massie
"You know that feeling when the person you're talking with really sees you? That's the feeling you get when working with Tyler and Lance's office. Any time I walk away from a conversation with them I marvel that I wasn't treated as a business opportunity, I was a human being with a life and a family. I hope I never need to change offices. I appreciate how my family is treated by them."

Regina Tate

April 7, 2023

5  out of  5 rating by Regina Tate
"I appreciate the quick response to my email. Great experience!!!"

michaela carnes

April 5, 2023

5  out of  5 rating by michaela carnes
"Awesome very quick and thorough"

Eric Blevins

April 5, 2023

5  out of  5 rating by Eric Blevins
"I work with Lance O, and he has been nothing short of amazing. Very attentive and I knew he was getting the best for me and what I needed."

Mary Mathewson

March 28, 2023

5  out of  5 rating by Mary Mathewson
"Sometimes searching for car insurance can be such a hassle. There are so many questions and different options it can be overwhelming. Lance at Tyler Sutton Statefarm has made it such a breeze! I gave him a list of what I wanted, along with what I currently had. He not only got me everything I needed and wanted in an insurance policy, he cut my cost IN HALF. Anytime I have needed anything, he is there. Any changes or additions I need, he doesn't make me feel like it's a hassle and handles it right away. Coming from a bodyshop, I know how important good insurance is, and these guys are it!"

Moni Moni

March 22, 2023

5  out of  5 rating by Moni Moni
"I had some wind & rain damage to the roof of one of my properties. The first adjuster that came out did a very poor job and denied any compensation for repairs or replacement because he grossly underestimated the amount of damage incurred. After much discussion with Tyler Sutton and their very own Jake "from State Farm" Huber, they went to bat for me, getting an appeal rolling and a review by a new adjuster who made a very different determination well in my favor! I'm very pleased with the outcome which made it worth the time it took to get here. I'm so grateful to Tyler & Jake for their tireless work to make things right for their clients. I can't thank them enough. Tyler does truly value his clients and it shows in his dedication to each and every one."

Andrew Rabish

March 22, 2023

5  out of  5 rating by Andrew Rabish
"Great customer service, got me the price I was wanting"

Spark Simon

March 17, 2023

4  out of  5 rating by Spark Simon
"All good"

Taylor Conley

March 17, 2023

5  out of  5 rating by Taylor Conley
"Friendly, helpful, and quick. All around great experience. Lance was very informative and welcoming."

Margel Labris

March 10, 2023

5  out of  5 rating by Margel Labris
"Mr. Lance accomodated me and my husband and answered all of our questions regarding our car insurance quote. Thank you sir."