State Farm® Insurance Agent Tyler Sutton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Meese
June 24, 2025
5
out of
5
rating by Michael Meese
"Aaron got me taking care of on 2 motorcycle one vehicle and renters insurance in a shots and reasonable amount mont of time. Definitely save me a lot of money. I got better policy for last money than what I had with Geico for more money ..... Thank you very much Aaron"
We responded:
"Thank you, Michael! I'm happy to hear Aaron was able to assist you with your insurance needs and help you save money. It's great to know you found a better policy with us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
lakcrisha riley
June 15, 2025
5
out of
5
rating by lakcrisha riley
"So Happy The Sales Lady Joy Saved Me $315 a Month🎉"
We responded:
"Thank you, Lakcrisha! I'm delighted to hear that Joy was able to help you save money We always aim to provide exceptional service and support. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Edy De Arco
June 13, 2025
5
out of
5
rating by Edy De Arco
"Good job Aaron and Lance. Thank you for working as a team to help me get the best quote and being so diligent, respectful, and kind. Have a good one!"
We responded:
"Thank you, Edy! We’re glad Aaron and Lance made a great impression and worked together to assist you. We appreciate you taking the time to leave us a review! "
Edysoraya De Arco
June 13, 2025
5
out of
5
rating by Edysoraya De Arco
"Aaron and Lance worked as a team to get me the best possible quote. They were both diligent, respectful, and kind. One of the best customer services I’ve had thus far with car insurance. And their rates are competitive. Highly recommend. They should both get raises and free lunch for making sure I got the best price and being patient by leaving voicemails and emails that were kind and not overly persistent. Also my name is Edysoraya, and Aaron said it right. So props to him for excellent customer service."
We responded:
"Thank you, Edysoraya! We’re so glad Aaron and Lance could support you with your insurance needs. They are a great addition to our team. Thanks for choosing us for your insurance needs. If there's anything else we can assist you with, just let us know! "
Shannon O'Neill
June 12, 2025
5
out of
5
rating by Shannon O'Neill
"Heather Arthur is amazing! I called in to add a vehicle to my account and she quickly noticed there were some areas where my coverage was slightly inadequate, so we made a few simple adjustments and now I’m better protected and for a very minimal cost. Thank you, Heather!"
We responded:
"Thank you, Shannon! I'm happy to hear that Heather was able to assist you effectively and enhance your coverage. It's great to know you're now better protected. If you have any more questions or need further assistance, feel free to reach out anytime!"
Rebecca Hartong
June 12, 2025
5
out of
5
rating by Rebecca Hartong
"I moved from another state and had a confusing and complicated state of affairs. Lance contacted my previous agent and worked up new policies for autos and home in a snap! He even found more ways to save on my premiums. I love his upbeat attitude and sheer expertise. So refreshing! If you’re looking for a new insurance agent, see Lance at Tyler Sutton Ins. You won’t be disappointed!"
We responded:
"Thank you for your review, Rebecca! I'm delighted to hear that Lance was able to assist you with your transition and find savings on your premiums. His positive attitude and expertise are truly valuable to our team. If you need anything else, feel free to reach out!"
Jordan Swift
June 11, 2025
5
out of
5
rating by Jordan Swift
"AJ Brown did an excellent job in helping me with my policy. Also continues to answer any questions I have and help me with whatever I need at the time."
We responded:
"Thank you, Jordan! I'm happy to hear that AJ Brown has been so helpful with your policy and continues to assist you with any questions. Our team is dedicated to providing excellent service, and it's great to know AJ is making a positive impact. If there's anything else you need, feel free to reach out!"
Joy Starr
June 11, 2025
5
out of
5
rating by Joy Starr
"Aaron was super helpful and the staff at Tyler Suttons office always goes above and beyond for their customers!"
We responded:
"Thank you, Joy! I'm happy to hear that Aaron and the team were able to assist you so well. We strive to provide exceptional service and are grateful for your kind words. If there's anything else we can do for you, just let us know!"
Tyler Ginter
May 29, 2025
5
out of
5
rating by Tyler Ginter
"Lance was easy to work with and got me the best deal in town."
We responded:
"Thank you, Tyler, for sharing your experience! I'm glad to hear that Lance was able to assist you effectively and secure the best deal for you. We appreciate your feedback and are here to help with any future insurance needs or questions you may have."
Sara Scott
May 27, 2025
5
out of
5
rating by Sara Scott
"Lance was very efficient and helpful, great customer service, and a pleasure to work with!!"
We responded:
"Thank you, Sara, for sharing your experience! I'm glad to hear that Lance provided efficient and helpful service. It's wonderful to know that you found working with him a pleasure. If you have any questions or need further assistance, feel free to reach out to our office."
Logan Stevens
May 20, 2025
5
out of
5
rating by Logan Stevens
"Aaron was amazing to work with. Very kind and passionate about what he does!"
We responded:
"Thank you, Logan, for sharing your experience! I'm glad to hear that Aaron's was able to assist you. We're grateful to have him on our team. If you have any questions or need assistance in the future, feel free to reach out!"
Kaylene Crow
May 20, 2025
5
out of
5
rating by Kaylene Crow
"Excellent service right over the phone! A cheaper great quote on 5 vehicles and homeowner insurance. Lance was extremely helpful and informative."
We responded:
"Thank you, Kaylene! I'm glad you enjoyed working with our team. Lance is a great part of our team. If you have any more questions or need further assistance, feel free to reach out!"
Terrence Wills
May 16, 2025
5
out of
5
rating by Terrence Wills
"Very helpful.friendly curious Enjoyed the experience. Thank you"
We responded:
"Thank you, Terrence! I'm glad you found the experience enjoyable and appreciated the helpful and friendly service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Berry's channel berrythe red fox 2
May 10, 2025
5
out of
5
rating by Berry's channel berrythe red fox 2
"Very helpful and knowledgeable agents. Very kind and easy to work with. Easy to reach and quick responses."
We responded:
"Berry, thank you so much for your wonderful review! I'm glad you found our agents helpful, knowledgeable, and kind. It's great to know that our team was easy to work with and responsive to your needs. We're always here to assist you with any future questions or concerns. - Tyler Sutton - State Farm Insurance Agent, Lima, OH"
Julia Bauer
May 5, 2025
5
out of
5
rating by Julia Bauer
"We use State Farm for all our insurance needs. Tyler Sutton’s office is always friendly, knowledgeable and helpful. When we decided we needed more insurance it was a quick phone call and our agent answered all our questions and our insurance needs were met."
We responded:
"Thank you, Julia! We’re so glad our team could make things easy and be there when you needed more insurance. We appreciate your continued trust in our State Farm office!"
Veronica Campos
April 30, 2025
5
out of
5
rating by Veronica Campos
"Amazing customer service, everyone was so nice and Lance was very helpful! I will definitely recommend Insurance stuff is never fun but this team was awesome!! Thank you!"
We responded:
"Thank you, Veronica! I'm so happy to hear about your positive experience with our team. Lance and everyone here strive to make insurance a little more enjoyable, and it's wonderful to know we succeeded. We truly appreciate your recommendation and are here for any future needs or questions you may have!"
Dion Rudolph
April 28, 2025
5
out of
5
rating by Dion Rudolph
"Lance helped me; he even stayed late to help me with my insurance needs. He was very personable and friendly as well as knowledgeable! He answered all my questions and addressed my concerns! Heather was very nice as well! I would highly recommend this agency!!"
We responded:
"Thank you, Dion, for sharing your experience! I'm happy to hear that Lance was able to assist you with your insurance needs and that he went the extra mile to stay late. It's great to know that both Lance and Heather made a positive impression with their friendliness and expertise. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Lois Wainscott
April 28, 2025
5
out of
5
rating by Lois Wainscott
"Awesome, old fashioned customer service! Everything taken care of when we just dropped in, didn’t need an appointment. We felt like our business was appreciated!"
We responded:
"Thank you, Lois! I'm happy to know you appreciated the service. It's wonderful that you felt valued and that we could assist you without an appointment. If you ever need anything else, feel free to drop by anytime!"
Juanita Walker
April 23, 2025
5
out of
5
rating by Juanita Walker
"Lance was very polite and professional he was funny and very helpful as well. Looking forward to doing business with State Farm."
We responded:
"Thank you, Juanita! I'm glad to hear that Lance made your experience enjoyable and helpful. We look forward to assisting you with your insurance needs. If you have any questions or need further assistance, feel free to reach out!"
Toni Holdren
April 22, 2025
5
out of
5
rating by Toni Holdren
"Wonderful people! Very helpful and found me the best deal!"
We responded:
"Thank you, Toni! I'm glad to hear that our team was able to assist you and find the best deal. We appreciate your feedback and are here for any future needs or questions you might have."
gary joseph
April 16, 2025
5
out of
5
rating by gary joseph
"Everything was easy and it was the best price I could find"
We responded:
"Thank you, Gary, for sharing your experience! I'm glad to know that everything went smoothly and that you found our pricing competitive. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Aubrie Harrod
April 12, 2025
5
out of
5
rating by Aubrie Harrod
"Helped make the process and super easy! Great communication! Thank you!!!"
We responded:
"Thank you, Aubrie! I'm glad to know that the process was easy for you and that our communication met your expectations. Your appreciation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Shari Waltz
April 11, 2025
5
out of
5
rating by Shari Waltz
"Tyler Sutton and his staff were a lifeline when we lost everything in our barn fire last summer! We were devastated! But they were with us all the way, with such compassion and personal service. I tell everybody what a great insurance company State Farm is!"
We responded:
"Thank you so much, Shari, for sharing your experience. I'm truly happy that our team could be there for you during such a challenging time. Your kind words about our service mean a lot to us. If you ever need anything else, please don't hesitate to reach out."
Cat Soules
April 7, 2025
5
out of
5
rating by Cat Soules
"I cannot say enough good about Tyler and his staff at his office. Everyone is amazing and treats you like family. You get personal service no matter what you have going on. They take their time with you and don't rush through any appointment. When I switched over to Tyler's office I was almost in tears with my home owners insurance issue and Tyler and his office reassured me that things would be ok and they would take care of me. They actually did exactly what they said they would do. Tyler walked me through every step of the process and even came out to my home and took care of everything for me there. Everything turned out exactly the way Tyler said it would and he was even able to get a better rate than what we originally thought it was going to be. I have never felt so well taken care of as I was with Tyler and his agency."
We responded:
"Thank you so much, Cat, for sharing your experience! I'm truly happy to hear that you felt like family with our team. I'm glad we were able to assist you with your insurance needs. Thanks for choosing us, and I'm here for any future needs or questions you might have."
Stephanie Hoel
April 4, 2025
5
out of
5
rating by Stephanie Hoel
"Joy was amazing!! Such a smooth transition and she was super helpful and friendly! Highly recommend."
We responded:
"Thank you, Stephanie! I'm glad to hear that Joy made your transition smooth and enjoyable. Her helpful and friendly nature truly shines through. We appreciate your recommendation and are here for any future insurance needs you may have!"