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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Peter Bonasso

April 15, 2026

5  out of  5
rating by Peter Bonasso
"Great service from Lance and the guys at State Farm!! They offered great insight into why I might want to explore various liability limit options and made it easy to get a policy with them. I was very satisfied overall and grateful for their help!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tyler Sutton’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jen Enck

April 12, 2026

5  out of  5
rating by Jen Enck
"Kelly is always professional friendly and helpful!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lima to know that you had such a wonderful experience with us here on State Farm Agent Tyler Sutton’s Team."
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Laura G Pinto

April 7, 2026

5  out of  5
rating by Laura G Pinto
"New in Town. Had excellent productive encounter with Aaron at State Farm-Tyler Sutton"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tyler Sutton’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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gage gibbs

April 6, 2026

5  out of  5
rating by gage gibbs
"Lance was great with helping us set up our home & auto policy."
We responded:
"We are grateful for your 5-star review, gage! Thanks for taking a moment to share your positive rating of State Farm Agent Tyler Sutton’s Team here in Lima . "
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Norman Yager Jr.

March 27, 2026

5  out of  5
rating by Norman Yager Jr.
"Very nice people"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tyler Sutton’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lima ."
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Sha L

March 25, 2026

5  out of  5
rating by Sha L
"They provided excellent service and really helped me through the whole process. I truly appreciate how smooth and easy they made everything. Highly recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tyler Sutton’s Team. "
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Doug Coby

March 25, 2026

5  out of  5
rating by Doug Coby
"Lance made the experience fast and easy! Very friendly and saved me 1/2 of my home and auto insurance with bundling! Like a good neighbor should!"
We responded:
"Doug, thank you for your wonderful review of State Farm Agent Tyler Sutton’s Team!"
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Liz Hernandez

March 18, 2026

5  out of  5
rating by Liz Hernandez
"Thank you Lance for working with me and going out of your way to help me set up my policy. I appreciate it."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Abay Alagaw

March 17, 2026

5  out of  5
rating by Abay Alagaw
"Amazing guy great work!"
We responded:
"We are grateful for your 5-star review, Abay! Thanks for taking a moment to share your positive rating of State Farm Agent Tyler Sutton’s Team here in Lima . "
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Audra Cooks

March 10, 2026

5  out of  5
rating by Audra Cooks
"Very Nice Insurance People."
We responded:
"Thank you for the 5 Star Review, Audra! We appreciate you recognizing our great prices and great team here at Tyler Sutton State Farm. "
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kya freeman

March 10, 2026

5  out of  5
rating by kya freeman
"Just wanna give a thanks to Lance for making things easy for me and for being so kind and quick with getting me all set up!"
We responded:
"We are grateful for your 5-star review, kya! Thanks for taking a moment to share your positive rating of State Farm Agent Tyler Sutton’s Team here in Lima . "
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TARA GILLISPIE

March 6, 2026

5  out of  5
rating by TARA GILLISPIE
"As always the customer service and assistance I received from Lance was top notch 👏🏻"
We responded:
"We appreciate your review, TARA. We are so happy that you had such a wonderful experience with State Farm Agent Tyler Sutton’s Team here in Lima ! "
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Pamela Flanigan

March 2, 2026

5  out of  5
rating by Pamela Flanigan
"Thank you Lance for always going above and beyond whenever I need help!!"
We responded:
"Thanks so much for the amazing review, Pamela! We really appreciate your support here in Lima . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Terrence Wills

February 25, 2026

5  out of  5
rating by Terrence Wills
"Very helpful.friendly curious Enjoyed the experience. Thank you"
We responded:
"Thank you, Terrence! I'm glad you found the experience enjoyable and appreciated the helpful and friendly service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Brenda Thompson

February 25, 2026

5  out of  5
rating by Brenda Thompson
"Lance was great! He made me feel totally comfortable and gave me help when I had problems signing in. He was so cool to work with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Cheryl Whitehead

February 22, 2026

5  out of  5
rating by Cheryl Whitehead
"Lance was very helpful getting us set up for auto and home insurance. Saving us money and that’s always good."
We responded:
"Thank you for the fantastic review, Cheryl! We are always happy to save people money on auto and home insurance. "
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Landen Mcowen

February 20, 2026

5  out of  5
rating by Landen Mcowen
"very very helpful very much recommended and overall just good things to say about them."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lima to know that you had such a wonderful experience with us here on State Farm Agent Tyler Sutton’s Team."
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Rhonda Blevins

February 18, 2026

5  out of  5
rating by Rhonda Blevins
"I had the pleasure of having Lance Orndoff handle an issue with my policy. He was quick to correct the issue and provide me with the documentation I needed. I would definitely recommend Lance at Tyler Sutton State Farm office for any of your insurance needs."
We responded:
"Thank you for the 5 Star review, Rhonda! We have a great team here at Tyler Sutton State Farm that strives for excellence in everything we do. "
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Elsa Weshi

February 18, 2026

5  out of  5
rating by Elsa Weshi
"Lance was very patient and helpful. I will recommend him all day everyday."
We responded:
"Thank you for the review and for recognizing our team's efforts!"
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Elizabeth Crawford

February 17, 2026

5  out of  5
rating by Elizabeth Crawford
"Lance helped save me money on my home and car policies."
We responded:
"Thank you for the 5 Star Review! We love saving people money on their home and car insurance. "
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Erin Kesler

February 9, 2026

5  out of  5
rating by Erin Kesler
"Great experience! Lance was very helpful and knowledgeable about my auto insurance. The entire process was smooth. Thank you!"
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David Diller

February 9, 2026

5  out of  5
rating by David Diller
"I called looking for auto insurance and dealt with Lance. My main reason for switching was a salvaged title vehicle, not many companies want to cover them. Lance was very knowledgeable and great to work with. He got us into a great policy for a very fair premium and great coverage! Would recommend this company and working with Lance."
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Clayton Proffitt

February 6, 2026

5  out of  5
rating by Clayton Proffitt
"Aaron made this a great experience. The entire process was smooth. Very helpful and easy to work with."
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Judy Mckinney

February 4, 2026

5  out of  5
rating by Judy Mckinney
"It was a pleasure to talk to state farm and found cheaper insurance and the agent answered all my questions."
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Tim Goodwin

February 3, 2026

5  out of  5
rating by Tim Goodwin
"quick response...info as requested"
We responded:
"Thank you for the 5 Star review, Tim! We try our best to provide quick responses to customer inquiries. "